Effective stakeholder engagement should be used to build understanding of the project context, drive awareness and ownership at various levels of governance and inform decisions throughout the project lifecycle. This involves identifying who your key stakeholders are, defining the level of input required from each group and determining the best combination of tactics to capture and distil their insights.
Examples of stakeholder engagement to contribute to sustainable outcomes include:
- Facilitation of public consultation processes for city level-strategies or large-scale urban developments. All public consultation processes are designed to align with the IAP2’s Public Participation Spectrum.
- Capturing stakeholder issues and concerns to inform materiality required for informed corporate reporting.
- Capturing stakeholder insights for program design such as public waste or energy efficiency initiatives. These usually involve some level of human centred design process.
- Educating and engaging boards and senior executives on sustainability related targets and activities in the context of long term strategic business objectives.
- Empowering employees to co-design and implement sustainability initiatives in the workplace as well as driving change of culture from the ground-up.
- Stakeholder mapping
- Community consultation design & facilitation
- Employee engagement strategies
- Board engagement
- Corporate culture and ‘ways of working’
Max Van Biene
Head of Project Delivery and Principal Consultant